Contact us

Wellfleet Student Benefits

Customer Service for Colleges & Universities: (877) 657-5030

TTY: 711


Email: [email protected]


Mail:

PO Box 15369

Springfield, MA 01115-5369


Claims Fax: (413) 733-4612

Sales Fax: (413) 747-8418

Provider Relations Fax: (413) 781-1958



Hours of Operation:

Monday-Thursday, 8:30 a.m.-7:00 p.m. EST

Friday, 9:00 a.m.-5:00 p.m. EST



Wellfleet Student Sales:


Juan Campbell, VP Sales & Client Relations

[email protected] | (800) 633-7867 ext. 201


Sean Smith, VP Business Development

[email protected] | (800) 633-7867 ext. 273


Brian Stalder, VP Business Development

[email protected] | (800) 633-7867 ext. 547


Wellfleet Workplace Benefits


For Accident, Critical Illness, Short Term Disability, and Hospital Indemnity Products:

Phone: (855) 664.5838



Email: [email protected]


Mail:

PO Box 15769

Springfield, MA 01115-5769


Hours of Operation:


Monday-Thursday, 8 30 a.m.-5 00 p.m. EST


Friday, 9:00 a.m.-5:00 p.m. EST


For Healthcare products:

Phone: (877) 657-5035


Email: [email protected]


Mail:

PO Box 15369

Springfield, MA 01115-5369



Hours of Operation:


Monday-Thursday, 9:00 a.m.-5 00 p.m. EST


Friday, 9:00 a.m.-5:00 p.m. EST


For Workers’ Compensation products:

Premium, premium financing, policy issuance or billing questions


For policies beginning with ARX, please contact: 877-322-7399


For policies beginning with N9WC, please contact: 844-472-0967


Claims questions


For policies beginning with ARX, please contact: 800-315-6090


For policies beginning with N9WC, please contact: 844-549-2512


Corporate Contact Information


Main Phone Number: (413) 733-4540


Mail:

PO Box 15369


Springfield, MA 01115-5369


Hours of Operation:


Monday-Thursday, 8:30 a.m.-5 00 p.m. EST


Friday, 9:00 a.m.-5:00 p.m. EST
<!--Note: Wellfleet customer service will be closed at 2 p.m. EST on Dec. 23 and re-opening at 8:30 a.m. EST on Dec. 28. Wellfleet will also be closed at noon EST on Dec. 31 and re-opening at 8:30 a.m. EST on Jan. 4, 2021.-->

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1500 Main Street, Suite 1000, Springfield, MA 01115-5369

Wellfleet is the marketing name used to refer to the insurance and administrative operations of Wellfleet Insurance Company, Wellfleet New York Insurance Company, and Wellfleet Group, LLC. All insurance products are administered or managed by Wellfleet Group, LLC. Product availability is based upon business and/or regulatory approval and may differ among companies. ©2023 Wellfleet Group, LLC. All Rights Reserved.