Mission & Vision

At Wellfleet, our vision is to protect people against risk throughout every stage of life. 

Our mission is to deliver customer-centric insurance solutions with quality service and uncompromising ethics. 

We execute and deliver through six key pillars: 

People: We foster a culture of growth that enables engaged and high-performing professionals to be empowered to deliver our mission and vision. 

Technology: We deliver a best-in-class digital experience, providing data integrity, security and the privacy our customers, partners, and employees deserve. 

Customer Centricity: We partner with customers to develop the solutions they need while being accessible, responsive and flexible. 

Innovation: We develop new and innovative offerings that exceed our customers’ expectations and distinguish us from competitors. 

Operational Excellence: Our programs are efficient, effective, and profitable, through our commitment to quality and continuous process improvement.

Quality Care: Our commitment to the Triple Aim ensures members receive the right care, at the right price, and to the patient’s satisfaction.

PO Box 15369, Springfield, MA 01115-5369

Wellfleet is the marketing name used to refer to the insurance and administrative operations of Wellfleet Insurance Company, Wellfleet New York Insurance Company, and Wellfleet Group, LLC. All insurance products are administered or managed by Wellfleet Group, LLC. Product availability is based upon business and/or regulatory approval and may differ among companies. ©2019 Wellfleet Group, LLC. All Rights Reserved.