Built on EIS’s cloud-native, coretech platform and Wellfleet’s service heritage, the new Third-party Administrator (TPA) offering delivers speed, cost-efficiencies, and digital-first experiences to carriers.
Springfield, Mass. September 12, 2025 – Wellfleet, a Berkshire Hathaway company and digital pioneer in supplemental health and accident insurance, announced the launch of Workplace Services, a third-party administration (TPA) business designed to help insurers and new market entrants win in the benefits space. Arriving at a moment of rapid market growth and critical demand, Workplace Services delivers the competitive and digital edge carriers need to overcome the drag of outdated technology and subpar service.
The move represents a strategic expansion of Wellfleet’s longstanding legacy as a service-driven organization. With roots in delivering high-touch, high-quality service and administration in group voluntary benefits insurance, Workplace Services blends operational expertise with coretech from EIS, a global leader in insurance technology. Together, the two organizations will empower insurers, health plans, and new market entrants to launch modern benefit offerings without the traditional complexity, timelines, and costs.
“Workplace Services is the next evolution of who we are,” said Drew DiGiorgio, CEO of Wellfleet. “Our history as a service company has always been central to our identity. With Workplace Services, we’re bringing that spirit forward with a future-ready offering that meets the urgent needs of carriers and partners navigating an increasingly digital, consumer-driven market.”
Powered by EIS’ enterprise-grade EIS OneSuiteTM, Workplace Services offers white-labeled administration for supplemental health, accident, and other voluntary benefits – combining prebuilt products, scalable operations, and a fully digital experience. The offering is especially well-suited for carriers who require enterprise-grade technology but don’t have the time or capital to build it themselves.
Workplace Services also unlocks new strategic opportunities for health plans, dental and vision carriers, and niche insurers seeking to diversify and grow by entering a new benefits space. Through Workplace Services, these companies can offer modern, consumer-friendly benefits without needing to transform internally.
Clients of Workplace Services benefit from:
- Enterprise-grade digital infrastructure powered by EIS, delivering the speed, scalability, and configurability required to thrive in the insurance market
- Decades of operational experience from Wellfleet, including deep investments in purpose-built processes for enrollment processing, billing, claims, and case installation
- Customizable products and workflows, designed to streamline administration and reduce implementation time
- Customer-first digital experiences that provide ease of quoting, enrollment processing, administration, and service – improving satisfaction across brokers, employers, and members
- Structured onboarding and support, backed by Wellfleet’s service DNA and EIS’s proven methodology
- Faster time-to-value and lower transformation risk by leveraging a shared, production-ready platform model
Workplace Services is transforming what’s possible in the TPA space—bringing modern technology, trusted service, and unmatched operational expertise to a market ready for change.
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About Wellfleet
Wellfleet is a Berkshire Hathaway company focused on delivering customer-centric insurance solutions through flexible product offerings and quality service. With an A++ financial strength rating from AM Best,* Wellfleet’s goal is to protect people against risk throughout every stage of life — from grade school to college, the workplace, and beyond.
Headquartered in Springfield, Mass., Wellfleet was founded in 1993 and is one of the leading providers of health and accident insurance products to the higher education market. Additionally, Wellfleet’s Workplace division delivers high-quality, customizable benefit solutions through a suite of voluntary products, including Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability Income insurance. For more information, visit www.wellfleetinsurance.com
Wellfleet, Wellfleet Student, Wellfleet Special Risk, and Wellfleet Workplace are marketing names used to refer to the insurance and administrative operations of Wellfleet Insurance Company, Wellfleet New York Insurance Company, and Wellfleet Group, LLC (known in California only as Wellfleet Group, LLC dba Wellfleet Administrators, LLC). All insurance products are administered or managed by Wellfleet Group, LLC. Product availability is based upon business and/or regulatory approval and may differ among states. ©2025 Wellfleet Group, LLC. All Rights Reserved.
Contact:
Jennifer Picard, Wellfleet
[email protected]
(413) 452-5360
*For latest ratings, visit ambest.com
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